Frequently Asked Questions

When the decision is made to introduce home care to your loved one it can cause many questions, concerns and decisions. How much help do we need? What level of care is needed? What will the caregiver be like? How often should we have someone here? What does home care entail exactly?

Your first contact with us will be with our knowledgeable intake department, where a specialist can address some of your basic questions and concerns. Afterwards, you will have the option of scheduling a free assessment with a representative from our client services department. At your convenience the representative will meet with you in the comfort of your own home, facility or other place of your choosing and take the time to sit down and fully explore your options. It is during this assessment that the potential clients health history, current home care needs, and caregiving desires are discussed. At your own choosing, a care plan will be developed and schedule options discussed. All of this is provided with no obligation or expense to yourself or your loved ones.